in General, iOS, Productivity

Wishful thinking with the Dropbox-Mailbox merger

Perhaps its wishful thinking, but I wonder if I am alone in hoping that following the acquisition of Mailbox by Dropbox, perhaps Dropbox will launch email hosting as part of its suite of offerings[^1] .

I love Dropbox – it’s a vital tool in my personal file management, and I am proud to have been a paid customer for several years. I have implemented many features – shared folders (I have many of them), 2 factor authentication (one of my must-have features in an online service) and integration to a variety of iOS and OSX apps.

I must admit, one of the things I like about Dropbox is the fact that I am customer. Being a paid service, Dropbox benefits out of maintaining my business, which means providing me with a stable product that best meets my needs, and not using me and data they glean about me, to sell advertising (or sell to advertisers).

I’ve been enjoying using Mailbox on my iPhone, and it provides me with some features that are great – easy ability to clear my inbox down to what’s important, then make it zero by clearing those things out. It also has a way of making things come back later, perhaps when I am in a better place to deal with them.

But there are one or two things that bugs me – Mailbox is effectively an extra point of failure between me and my mail. If their servers are down, I can’t get my mail through the app – although at least I can get the mail through normal Gmail means. It also relies on Gmail, and like many people I am nervous about relying on gmail following the GReadier debacle. It’s also a free app, so I’m nervous about trusting it – but at least I have workarounds.

If Dropbox were to build a new email system from ground up, and use the front end features of Mailbox as a guide to the “UX” (user experience), this could make for interesting days. I’d love to see it as a paid service, part of the Dropbox Pro offering. Obviously the ability to map your own domain would be a necessity, but could be for a further premium.

This may be speculative and wishful, but it makes more and more sense as I think about it. I would move off Google Apps in a heartbeat if there was another offering that was similarly feature rich, but without the creepiness factor.

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